QUESTION 1: THE DEVELOPMENT OF THE MOBILITY SOLUTION INCREASED THE POPULARITY OF THE SOLUTION AMONG THE TRANSPORT AUTHORITY PROMINENT IN THE AREA
Definitions: The strategic focus of the transport authority in enabling different business models/collaboration and opportunities for transport organizations to solve mobility needs.
Examples: The local authority is involved in measures/incentives to support the development of this mobility solution together with the solution-provider, some of the risks related to implementing the solution are shared, transport authority enables solution-providers to use the information needed for the full implementation of the solution, or transport authority is committed to testing sustainable mobility solutions by organizing innovation competition or similar pre-procurement process.
QUESTION 2: THE NEW SOLUTION DECREASED THE NEED TO USE DIFFERENT MOBILITY-RELATED APPLICATIONS FOR TRANSPORTATION NEEDS IN THE AREA
Definitions: The completeness of a de-facto integration platform creates a strong value proposition for transportation users
Examples: The new solution does not use a dedicated application, but it is integrated into a common (de-facto) and open platform existing in the area, or the new solution creates such an integration platform.
QUESTION 3: THE NEW SOLUTION DECREASED THE NEED FOR MORE COSTLY TRANSPORT SOLUTIONS IN THE AREA
Definitions: The need for long term subsidies in transportation in the area.
Examples: The solution increased the demand-responsiveness of transportation in a sustainable way, operates entirely on a commercial basis without increasing public transportation costs or decreases the need for other mobility services covered by the public sector.
QUESTION 4: THE NEW SOLUTION INCREASED THE AMOUNT OF INFORMATION AVAILABLE TO DIFFERENT ACTORS AND FACILITATED THE CREATION OF NEW VALUE ADDING SERVICES USING THE SAME INFORMATION
Definitions: The availability of (open) mobility data for different actors in the area. Facilitates the sharing of mobility-related information through different channels and creates value-adding services for the organization’s employees and customers based on shared information.
Examples: The new solution integrates to existing information channel or brings existing information conveniently to one place for the user. As a transport authority, you get information about the use/effects of the solution in a format that is useful to you or information about the efficiency of the transport system in the area affected by this new solution.
QUESTION 5: COMPARED TO A TYPICAL IMPLEMENTATION, THE NEW SOLUTION IN THIS AREA HAD AN INCREASED NEED FOR TRANSPORT RELATED INVESTMENTS FOR THE OPERATOR
Definitions: The need for new investments (technology, infrastructure, vehicles) for the transport operator in the area. Relates to the situation when there is no possibility to use existing infrastructure or those investments are not covered, for example, by the local transport authority of the city for the benefit of all the operators.
Examples: This is the first time such a solution is implemented in the area and the transport operator takes the risk of investing into localized infrastructure to enter the market, the transport operator has to make extensive modifications for their application interfaces in order to operate in the area, or a new policy in the area requires considerable supporting investments.
QUESTION 6: THE NEW SOLUTION INCREASED VEHICLE OR RIDE SHARING IN THE AREA
Definitions: The availability and market penetration of shared and combined (e.g., carpooling) travel options. These refer to the mobility options for people wanting to reduce the need to own the car but need one mobility solution for the whole or the major part of the trip.
Examples: The area covered by the solution is significant enough for the daily needs of users, users do not need to combine different transport modes (other than walking) to access the shared mobility option or the solution made it easier for them to access shared mobility options for different mobility needs, station-based shared mobility options are placed to significant mobility hubs in the area, or there is a clear indication that vehicle or ride-sharing in the area has increased in an economically viable way.
QUESTION 7: THE NEW SOLUTION INCREASED THE NUMBER OF CUSTOMER SEGMENTS ABLE AND WILLING TO USE SUSTAINABLE MOBILITY
Definitions: The number of new customer segments able to use sustainable mobility service (compared to a private car). When thinking Transport Poverty broadly, the transport operator’s ability to mitigate real or perceived obstacles in using sustainable mobility solutions also means reaching new customer segments for their service. In the context of mobility options, this imposes requirements on the quality, comfort and accessibility (physical accessibility to ‘traditional’ mobility services and digital accessibility to ‘new’ mobility services that are supported on electronic platforms) of the services that they offer.
Examples: The solution uses identification and payment schemes used in public transportation, the use of sustainable mobility service is bundled with other services (such as event tickets), or the use of less sustainable modes is restricted in the area.
QUESTION 8: IMPLEMENTING THE NEW SOLUTION CHANGED THE NEED FOR UNIQUE OR HIGHLY LOCALIZED ROUTINES IN PARTICIPATING ORGANIZATIONS
Definitions: The need for localization, building new interfaces, and new tasks or other organizational changes increases the complexity of the implementation and may reduce the sustainability of the solution.
Examples: A new application or application interface is required to get information about the use of the solution, transport operator has to build highly localized interfaces to operate in the area, a new policy increases the workload in your organization with new tasks, or the solution replaces existing individual routines with a more integrated approach, thus helping your organization in daily tasks.
QUESTION 9: THE NEW SOLUTION INCREASED THE NUMBER OF MOBILITY OPTIONS CONNECTED TO THE PUBLIC TRANSPORT OFFERING IN THE AREA
Definitions: The number of new combined mobility offerings from the public transport authority. Refers to “channels to reach new customers”. Compared to the visibility of mobility information, this aspect takes the viewpoint of communicating the value proposition of public transportation through collaborating with different partners.
Examples: The new solution integrates with the public transport offering in the area or bundles existing mobility solutions to public transport offering in a seamless way, or there is a clear indication of the increased popularity of public transport in the area affected by this solution.
QUESTION 10: THE NEW SOLUTION DECREASED CONGESTION AND DELAYS IN THE TRANSPORT SYSTEM OF THE AREA AFFECTED BY THIS SOLUTION
Definitions: Delays refer to increased waiting times in road traffic and public transport during peak hours compared to free-flow travel.
Examples: The solution replaced some of the road traffic with more efficient or flexible means of transport, reduced the need for mobility during peak hours, or introduced new technology to make the traffic more fluent.