DEFINITIONS AND EXAMPLES FOR END USERS

STATEMENT 1: THE NEW SOLUTION INCREASED EASY TO USE COMBINATIONS OF TRANSPORT MEANS FOR YOUR NEEDS

Definitions: The number of different intermodal options for the same trip. Increases reliability and possibilities for individual choice.

Examples: The solution added a new mobility service that you could combine with existing services or made the combination easier than before by increasing information about the possibilities, implementing standard payment options, or perhaps by synchronizing schedules better.

STATEMENT 2: THE NEW SOLUTION AFFECTED YOUR USE OF PRIVATE CAR IN THE AREA WHERE THE NEW SOLUTION IS OPERATIONAL

Definitions: Functional diversity refers to a mix of spatial functions in an area, creating proximity of mutually interrelated activities.

Examples: The solution added a viable alternative to owning a car, reduced your car-dependency for daily activities, or for instance, increased functional diversity so that all the essential functions are accessible with other means than a private car.

STATEMENT 3: THE NEW SOLUTION DECREASED THE PERCEIVED RISK OF CRIME IN THE TRANSPORT OF THE AREA AFFECTED BY THIS SOLUTION

Definitions: “Perceived risk of crime” is your own perception of the impact on crime against users, transportation workers, vehicles, or infrastructure.

Examples: The solution made you more comfortable using public transportation, move in the area during night time, or improved the attractiveness of the area by reducing vandalism.

STATEMENT 4: THE NEW SOLUTION INCREASED YOUR USE OF VEHICLE OR RIDE SHARING IN THE AREA

Definitions: The availability and market penetration of shared and combined (e.g., carpooling) travel options. In contrast Statement 1, this refers to the mobility options for people wanting to reduce the need to own the car, but need one mobility solution for the whole trip.

Examples: The solution covers the area of your daily needs so that you do not need to combine shared mode of mobility with other than walking, or the solution made it easier for you to access shared mobility options for your different mobility needs.

STATEMENT 5: THE NEW SOLUTION INCREASED YOUR PERCEIVED ACCESS TO MOBILITY IN THE AREA

Definitions: Compared to Statement 4, this refers to a combination of transport affordability, mobility poverty, accessibility poverty, and exposure to transport externalities affecting your perceived access to mobility. Transport affordability refers to the costs of mobility, mobility poverty refers to the lack of mobility services in the area, accessibility poverty refers to your ability to use the mobility solutions in the area, and transport externalities refer to accidents, and air and noise pollution from the transportation that affects your ability to use mobility solutions in the area.

Examples: The solution improves your ability to use different mobility options by reducing the costs of mobility, increasing service level, or becoming more demand-responsive, removing barriers for personal mobility, or reducing the harmful effects of transportation while ensuring your access to mobility options.

STATEMENT 6: THE NEW SOLUTION INCREASED THE AMOUNT OF INFORMATION AVAILABLE FOR YOU ABOUT MOBILITY AND MADE IT POSSIBLE TO USE DIFFERENT APPLICATIONS TO ACCESS THE SAME INFORMATION

Definitions: The number of information sources for the same mobility-related information.

Examples: You don’t have to search for mobility-related information as information about schedules, availability, and costs of a new service are available in the application or web page you use for your mobility needs. In addition to services, there can also be a new technological solution that brings existing information conveniently to one place. Also, if there are, for example, new restrictions in transportation, are these visible in the application you use for your mobility needs, or do you need to search for the information.

STATEMENT 7: THE NEW SOLUTION DECREASED THE NEED TO USE DIFFERENT MOBILITY-RELATED APPLICATIONS FOR YOUR MOBILITY NEEDS IN THE AREA AFFECTED BY THE SOLUTION

Definitions: The ease of use of an integration platform for all mobility-related tasks (information search, planning, booking, payment).

Examples: Compared to the Statement 6, there can be a new technological solution that brings all the mobility-related functions conveniently to one place, but commonly, a new mobility service requires a separate application for booking and payment and is not integrated to the existing platform you use for your mobility. In addition to technological platforms, there can be new technical solutions that automate or ease your mobility-related tasks such as paying your trip or parking.

STATEMENT 8: THE NEW SOLUTION DECREASED THE COSTS OF MOBILITY FOR YOU IN THE AREA AFFECTED

Definitions: The mobility costs for fulfilling the essential activities of the household.

Examples: The solution replaced more costly mobility solutions with still fulfilling your needs, reducing the need for mobility, or for instance, combined mobility costs with other service costs with reduced tariffs.

STATEMENT 9: THE NEW SOLUTION INCREASED YOUR USE OF HUMAN-POWERED TRANSPORT IN THE AREA

Definitions: Regardless of the transportation externalities (for example, accidents, and air and noise pollution), human-powered mobility is expected to increase the physical and mental well-being of the individual.

Examples: The solution increased your possibilities to use human-powered modes of transport by, for example adding new service, improving the infrastructure and urban space meant for human-powered modes of transportation, or restricting other modes of transportation in the area.

STATEMENT 11: THE NEW SOLUTION INCREASED THE USE OF TRAVELLING TIME TO OTHER TASKS, SUCH AS WORK RELATED TASKS OR OTHER ERRANDS

Definitions: Increased ability to utilize travelling time for other tasks compared to the mode of transport you usually use for the trips the solution is affecting.

Examples: The solution freed your hands for working or shopping online while travelling, or for example, is flexible enough for you to combine picking up children from day-care or groceries on your way home.